Terms and Conditions for Top Quality Home Services

1. Acceptance of Terms:

By using our services, including online booking through Jobber, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided:

Top Quality Home Services provides pressure washing, carpet cleaning, window cleaning, deck and fence staining, holiday lighting installation, hardwood floor and tile cleaning, and related services as described on our website and through our online booking platform.

3. Booking and Payment:

  • Online bookings are subject to availability and confirmation.
  • Payment is due as specified during the booking process or upon completion of services.
  • We accept multiple payment methods through our online invoicing as well as cash and check and card on-site.
  • Cancellations or rescheduling must be made 36 hours in advance to avoid a 25% cancellation fee.

4. Customer Responsibilities:

  • Customers must provide accurate and complete information during booking.
  • Customers are responsible for preparing their property for services as instructed.
  • Customers must ensure safe access to the property for our team.
  • Customers are responsible for removing fragile or valuable items from areas where services will be performed.

5. Liability:

  • Top Quality Home Services is licensed and insured.
  • We will take reasonable care to perform services to a high standard.
  • We are not liable for damage caused by pre-existing conditions or customer negligence.
  • Our liability is limited to the cost of the services provided.

6. Warranties:

  • We warrant that our services will be performed with reasonable skill and care.
  • Specific warranties may apply to certain services; please inquire for details.

7. Intellectual Property:

  • All content on our website and related materials is the property of Top Quality Home Services and is protected by copyright.

8. Changes to Terms and Conditions:

 

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website. 

9. Governing Law:

  • These Terms and Conditions are governed by the laws of the State of Arkansas, and any disputes will be resolved in the courts of Harrison Arkansas, Marion County Arkansas, or Baxter County Arkansas.

10. Contact Information:

  • For questions or concerns, please contact us at:
  • (870) 416-2437
  • cfoster@topqualityhomeservices.com
  • 446 Marion County 7050 Flippin, Arkansas 72634

11. Holiday Lighting Specifics:

  • Holiday light installation, take down, and storage is offered as a package, and prices will reflect that.
  • Customers are responsible for ensuring power outlets are available and working.
  • We are not responsible for damage due to severe weather.

12. Pressure Washing Specifics:

  • Customers are responsible for ensuring that all windows and doors are properly sealed.
  • We are not responsible for damages caused by loose or damaged siding or roofing.

13. Carpet Cleaning Specifics:

  • Customers must remove all small items from the areas to be cleaned.
  • We are not responsible for stains that cannot be removed due to the nature of the stain or the fabric.

14. Hardwood and Tile Cleaning Specifics:

  • Customers must remove all furniture and small items from the area to be cleaned.
  • We are not responsible for damage caused by pre-existing damage to the flooring.